Need to change your invoice? Due to strict tax regulations, invoice details cannot be edited or modified once generated. However, you can view, download, or re-send your confirmation email or invoice anytime in Manage My Booking.
In this article...
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- Why invoice details cannot be modified
- Proof of Purchase vs. Invoice
- Why can't an invoice always be issued?
- Need to view or re-send your documents?
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Why invoice details cannot be modified
Once an invoice is issued, tax laws strictly prevent us from altering names, tax numbers, or billing addresses.
To change an issued invoice, your existing booking would need to be cancelled and rebooked. However, cancelling your trip might incur cancellation fees, and rebooking your flights or stay may result in a higher price.
Proof of Purchase vs. Invoice
Depending on your needs, check which document fits your situation:
- Proof of Purchase/Receipt: your booking confirmation email showing all purchased items and total price paid. It’s perfect for standard expense reporting and as a general proof of payment.
- Invoice: a formal commercial document detailing company details, itemized services, and tax breakdowns. It might be useful for official business accounting and tax filing.
Why can't an invoice always be issued?
As an online travel agency Opodo acts as an intermediary. Therefore, we can only issue invoices for our own service fees.
Invoices for flights, train tickets, hotel stays, or car rentals are issued directly by the providers under their own tax procedures. For an official tax invoice covering your actual flight or stay, please reach out directly to the travel provider.
Note: If your Opodo service fee was 0, an Opodo invoice cannot be generated because no service fee was charged.
Need to view or re-send your documents?
You don't need to wait in line to contact support! You can manage your travel documents directly in your account via Manage My Booking.